Server Deployment Engineer

Brooklyn, NY

SCOPE OF SERVICES

Overview

  • The Server Deployment Engineer will perform the deployment and configuration of servers supporting the CCU refresh project.
  • Manages day-to-day duties of troubleshooting server issues and working with vendors to resolve them.
  • High-Level Project Goals
  • Support for the Classroom Connectivity Project of school server integration.
  • Provide the QA, provisioning, deployment, and maintenance of server technologies in schools as part of the Classroom Connectivity project.

OUTLINE OF RESPONSIBILITIES

  • Provide support for the Classroom Connectivity Tech Refresh Project for the Schools Server Integration in all five boroughs.
  • Responsible for configuring two Windows 2019, 2022 Core physical servers and five virtual Servers (3
  • Windows VMs and 2 Linux VMs) per site. These servers provide infrastructure for Server Operations, NOC, SCCM, EMS and Security teams.
  • To configure the Remote Access Card in both servers, configure Active Directory, and DNS resource
  • records validation.
  • Troubleshoot and provide support for DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
  • Work experience with Windows Server configuration and management and strong PowerShell scripting
  • experience.
  • Develop, maintain, and upgrade scripts for system management and automation.
  • Troubleshoot Hardware and Software problems during and after the server integration.
  • Provides hardware assistance and performs testing on Servers.
  • Documentation of all work effort to support server integration for sites.
  • Responsible for maintaining a server deployment log and submitting a summary report to management each week.
  • Interact with  end-users and vendors to resolve logistic issues with equipment.
  • Provide assistance with servers, LAN and network integration.
  • Provides end-user support to different vendors by phone or on-site.
  • Respond to support issues during the integration and after when needed.
  • Create, track, and manage service requests and incidents using our CSM.
  • Available to provide expertise and support for related issues that are outside the scope of the Classroom
  • Connectivity Tech Refresh Project.

MANDATORY MINIMUM QUALIFICATIONS

  • The successful candidate must have minimally achieved the following level of experience:
  • Minimum of 7 years experience supporting server upgrades (Latest Windows Operating System and
  • hardware) that include installing Operating System, configuration, and troubleshooting
  • Minimum of 7 years experience with TCP/IP server/client communication, DHCP, DNS, WINS
  • Minimum 3 years of experience utilizing scripting tools (Python, PowerShell, etc) for system administration
  • Minimum of 7 years experience with installing Virtual Machine, configuration and troubleshooting
  • Minimum of 3 years experience with Server Hardware troubleshooting
  • Minimum of 3 years experience with network support with LAN troubleshooting
  • Minimum of 3 years experience utilizing system management software tools to monitor, manage and report system performance, availability, and use; and to coordinate computer network access and use

PREFERABLE QUALIFICATIONS

  • Bachelor’s Degree or a Master’s degree in computer science/ telecommunications from an accredited college
  • Certification: Server + / MCSE / Expert Knowledge in RedHat Linux
  • Excellent oral and written communication skills
  • Ability to communicate in a credible and confident manner at all levels in the organization especially on technical issues to a non-technical audience.
  • Detailed and process-oriented

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